Quality Management

Quality Management


  • Quality is the degree to which requirements are met

  • We enable you to define, plan, implement and secure your Q-requirements along the entire value chain in a target- and outcome-oriented way

  • Quality is no coincidence – quality can be planned!


 

The magic triangle: time, cost and quality

It is a major challenge to plan the design of this triangle. We help you to define and implement it in a way that quality, costs and timelines reflect and fulfill the needs of the project and the customer.

In our experience, the balance of the triangle does not only fail due to suboptimal definition, but also due to suboptimal qualification, control and supervision.

 

The quality of products and services has turned into a strategic competitive factor

As a result, many companies are constantly facing new challenges in terms of quality planning and hedging strategy.

Quality can be planned – preventive quality management saves resources, enables cost savings and the targeted achievement of milestones. A good, practical, understandable corporate quality strategy integrates every employee and shapes the “quality mindset”.

 

Consulting services of DCG in quality management

 

Corporate Quality

Q-Strategy

Excellence
  • Improvement program for excellence

TQM, Lean- and Six-Sigma methods

QM-system certifications
  • Preparations for ISO 9001:2018 or IATF 16949 certification

 

Q-planning of product and process quality

Requirements management
  • Specifications management
  • Change management

Launch management
  • Design & Process validation planning
  • Launch management
  • Maturity protection

Product validation
  • (Initial) sampling document inspection (EMPB inspection) as a service

Process validation
  • Capacity releases
  • Proof of serial capability
  • Process audits (e.g. according to VDA 6.3 by certified auditors)
  • Measurement system analysis (MSA) / Gauge approval

Supplier Quality Management (SQM)
  • Purchased part quality planning
  • Analysis of supplier potential
  • Supplier management
  • Supplier development
  • Approval Audits
  • Initial sampling document inspection (EMBP inspection) as a service for purchased parts

Risk management
  • FMEA moderation & review
  • Risk assessments

Software protection
  • A-SPICE

 

Q-control of product and process quality

Supplier Quality Management (SQM)
  • Displacement
  • Requalification

Task-Force
  • Crisis management
  • Resident task force activities
  • Quality firewall

Complaints management
  • 8D-management
  • Complaint management

Measure, examine and optimize
  • DMAIC
  • Lean
  • Six-Sigma

 

Our approach is standardized and customized

  • Comprehensive inventory and state analysis under consideration of the customer ecosystem
  • Determination of a needs-oriented implementation plan
  • Customized solutions for a sustainable implementation – our consultants get involved and bring the necessary hands-on mentality
  • Monitoring and control in the daily operative business for continuous improvement of quality processes

 

Why Drescher Consulting

We manage our projects in a goal-oriented and passionate way. Our consultants are highly qualified. Customer and quality are paramount to us. We have many years of management and implementation experience in different industries, phases, projects and countries.

 

Extract of our project references

OEM – Q-planning

  • Quality responsibility for purchased parts of critical suppliers for all KEFAG areas and senior quality planning
  • Representation of the purchased part quality department in status and escalation meetings (e.g. steering committees and boards)
  • Control of “1st level response” and integration of critical purchased parts in the building plant
  • Escalation/de-escalation, development and support of critical suppliers, as well as initial sample approval, process approval and handover to series production support
OEM – Q-strategy, Q-concept

  • Creation and assurance of a quality concept for a new OEM in consideration of local and international legislations
  • Support of the nomination process (quality technical requirements / requirements management and potential analysis), steering and qualification of suppliers
  • Development of an own risk classification system, definition of submission levels of the release documentation and establishment of an own supplier cockpit for tracking and reporting purposes
OES – Improvement program

  • Plant-wide implementation (long-running or last minute)
  • Controlling and securing of improvement measures and plans at top management level
  • Securing the ability to award contracts and ensuring renewed Q-release by a major OEM → Leverage: Rating Process Audit (A)
  • De-escalation of the international OES plant in the global escalation system of the OEM
    • Regular audit simulations (internal/external)
    • Weekly reporting of an evaluation system to show the status of the entire work including delta
    • Management of the above-mentioned points via a top level cockpit